Business Challenge

Increase Service Levels & Infrastructure Efficiency 

The way we do business today is altering the level of automation and integration required within IT operations. Traditional automation methods, namely job schedulers or job scheduling software, run and monitor batch jobs. Although job scheduling comprises an important function in a production-computing environment, it is not well suited to automate operational processes or run book procedures, as they provide little to no integration with surrounding systems. 

“Run Book Automation promises to provide a new way to manage IT, providing a better, more efficient way to address business concerns. IT operations managers, who understand the challenges and potential benefits of automating key IT management processes, should consider RBA as a way to achieve this objective."  Gartner Run Book Automation Report, July  2006 

Business Solution

Automate Manual Tasks with Run Book Automation Software

Opalis Run Book Automation software provides the orchestration, integration and automation of operational processes across multiple data, departmental, and application silos. This is done through IT-defined workflow that integrates the people, process and technologies involved in operational procedures.

Due to the recent recognition of this market, some companies have attempted to accomplish the equivalent of what is now known as RBA, by running lengthy scripts with a job scheduler, but this technique is costly, unreliable, and error prone.

While scripts and job schedulers work well for small tasks, they rarely scale to handle complex environments. They also lack sophisticated dependencies and reporting that allow users to keep audit trails of processes. As process requirements grow, and more functionality is added, the result is a complex mix of scripts, programs, and utilities that only a few people actually understand. More concerning is that home-grown scripts can quickly turn into a full-time programming commitment as well as a time-consuming and costly management burden.

Run Book Automation; Job Scheduling for IT Operations 
This paper highlights how Opalis Run Book Automation Software provides the new level of automation required to automate IT operations and traditional job scheduling tasks, without the costs and management burden associated with custom programming and scripts.