About Opalis

Opalis Software Inc., founded in 1999 and headquartered in Toronto, Ontario, is the leading provider of IT process automation (run book automation) software that orchestrates, integrates, and automates IT processes such as incident, problem, configuration, and change management across the IT infrastructure - all from a single console. This is achieved through Opalis' extensive out-of-the-box process catalogs, deep integration with application, management and operating environments, and its script/code-free approach. Opalis solutions incorporate the people, process, and technologies involved in operational procedures, so IT organizations can reduce costs, improve service delivery, and ensure compliance through repeatable, reliable, and standardized best practices.

With hundreds of global customers, including Accenture, Toyota, Woolworths, Johnson & Johnson, British Telecom, and the Bank of New York, and the most comprehensive set of integrations with leading service management tools, Opalis integrates into any system, process, or application, and standardizes them into ITIL best practices.

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