Optimize Service Levels and Reduce System Downtime
Opalis Integration Server connects data center components to automate processes in a way that's simple, fast and effective. The Opalis Integration Pack for NetIQ AppManager enables you to automate problem management processes and maintenance procedures to optimize service levels and reduce overall system downtime.
Automate Problem and Incident Management Routines Faster
Problem and incident triage often involves ad hoc phone calls, manual analysis and data re-entry. Opalis lets you automate diagnostics routines, corrective actions and data transfer to other systems like a help desk - and finally realize the benefits of a self-healing data center. Additionally, Opalis can automate management and execution of AppManager Knowledge Scripts, Jobs, and Actions in response to dynamic or scheduled system events.
Consolidate Help Desk and Monitoring Events
Using the Opalis Integration Pack for NetIQ AppManager along with Opalis Integration Packs for other monitoring and service management products, Opalis can automatically consolidate and coordinate events between system management applications.
Control AppManager Maintenance and Automate Housekeeping Tasks
The Opalis Integration Pack for NetIQ AppManager allows fully automated, advanced control of scheduled and ad hoc AppManager maintenance tasks. With Opalis you can automate routine housekeeping tasks such as backup and application cleanup, and control the AppManager maintenance feature.
With NetIQ AppManager out-of-the-box policies, you can:
- Automate Maintenance Mode & Maintenance Window Procedures
- React to NetIQ Events with known IT best practices and corrective actions
- Full Event Lifecycle Management - Detect, Diagnose & Escalate
- Event Lifecycle Management - Correct, Confirm and Resolve
An Automation Policy
React to NetIQ Events with known IT best practices and corrective actions.
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