Microsoft Active Directory

Opalis Integration Server integrates data center components to automate process and best practices in a way that's simple, fast, and effective. The Opalis Integration Pack for Microsoft Active Directory provides the capabilities to automate Active Directory user management.

Automate User Provisioning Requests

With the Integration Pack for Microsoft Active Directory you can automatically create new users from a web request form, help desk system such as Remedy ARS, or from an email. The request will automatically be put through an approval process and all changes will be tracked in the CMDB.

Automate Password Reset

Users forget their passwords often and service desk administrators have their plates full. Use Opalis Integration Server to automatically reset and send passwords upon request. With Opalis you will minimize user downtime and increase service desk staff efficiency.

Notify Users of Outages

When a server goes down, Opalis Integration Server will automatically notify users when the system is down and when it is back up. Service desk staff can work on fixing the incident without distraction, reducing downtime.

With Microsoft Active Directory out-of-the-box processes, you can:

• Create new users
• Delete old disabled accounts
• Automatic password reset

An Automation Policy

Create new users

This Policy retrieves a request via email for a new user account to be created. An email is sent to a manager for approval. When the approval is received, the new user is created and a password is generated for them. The account details are sent to the manager as well as the person who requested the new account.