Incorporate Operations Manager 2007 with Problem Management and Maintenance

Opalis Integration Server connects data center components to automate processes in a way that's simple, fast and effective. The Opalis Integration Pack for Microsoft System Center Operations Manager 2007 enables you to incorporate Operations Manager with problem management processes and maintenance procedures.

Automate Problem and Incident Management Routines Faster

Problem and incident triage often involves ad hoc phone calls, manual analysis and data re-entry. With Opalis, you can automate diagnostics routines, corrective actions and data transfer to other systems like a help desk - and finally realize the benefits of a self-healing data center.

Coordinate and Consolidate Events Between Help Desk and Monitoring Applications

Using the Opalis Integration Pack for Operations Manager 2007 along with Integration Packs for other monitoring and service management products, Opalis can automatically consolidate and coordinate events between system management products.

Control Operations Manager Maintenance Mode while you Automate Housekeeping Tasks

Microsoft System Center Operations Manager 2007 provides sophisticated features for putting servers in maintenance mode during scheduled downtime, but many maintenance tasks require manual attendance from administrators. Opalis lets you automate manual maintenance tasks such as backup, and control the Operations Manager maintenance mode feature.

With Microsoft Operations Manager out-of-the-box policies, you can:

• Automate Problem & Incident Management Processes
• Event Consolidation
• Automate Maintenance Procedures

An Automation Policy

Event Consolidation

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These two policies handle bi-directional consolidation between a 3rd party monitoring system, a service desk and Operations Manager.