Incorporate IBM Netcool/OMNIbus with Problem Management and Response
IBM Netcool/OMNIbus is a carrier-class system that provides centralized monitoring of complex networks and IT domains - collecting and consolidating enterprise-wide event and alarm information in real-time from a vast array of network devices [Internet protocols, systems, business applications and security devices] and presenting a consolidated view of this information to operators and administrators.
Opalis Integration Server connects data center components to the OMNIbus system, with automate processes that are simple, fast and effective. The Opalis Integration Pack for IBM Netcool/OMNIbus enables you to integrate your OMNIbus system with your existing problem management processes and response procedures.
Automate Problem and Incident Management Routines Faster
Problem and incident triage often involves ad hoc phone calls, manual analysis and data re-entry. With Opalis, you can automate diagnostics routines, corrective actions and data transfer to other systems like a help desk - and finally realize the benefits of a self-healing data center.
Coordinate and Consolidate Events between Help Desk and Monitoring Applications
The Opalis Integration Pack for Netcool/OMNIbus provides a simple, yet powerful graphical user interface for filtering alerts in the Netcool/OMNIbus ObjectServer and auto-generating pre-populated trouble tickets in service management tools like BMC Remedy. Conditional logic and data look-ups can easily be implemented for auto-assigning these tickets to the appropriate help desk personnel or department, or escalating critical requests by email or pager. Similarly, Netcool/OMNIbus event data can be shared and synchronized with other system monitors such as Microsoft MOM, HP OpenView Operations, or BMC PATROL.
With IBM Tivoli Netcool / OMNIbus out-of-the-box policies, you can:
- Diagnose Configuration Errors
- Virtual Machine Incident Management
- Disaster recovery initial automated response
An Automation Policy
Diagnose Configuration Errors
This policy detects an alert on a system and then uses a configuration management tool and CMDB to look up any changes that may have been the cause. When the system is found to be out of compliance then the alert is escalated immediately.
