Integration Pack for HP Network Node Manager
Tools like HP Network Node Manager (NNM) provide critical information on network health. When events are detected by HP NNM, users often perform repetitive triage and diagnostic processes to weed out false positives, identify the root-cause and gather the information they need to fix issues. This involves moving between consoles of event monitors, service desks, and network devices.
Opalis solutions automate these manual incident response processes to remove latency and errors, resulting in faster Mean Time To Repair (MTTR).
Automate incident response & improve MTTR
Opalis provides out-of-the-box integration and pre-built workflows for HP NNM, which allows users to rapidly automate diagnostic or corrective actions. Opalis also provides users with sophisticated rule-based decision making capabilities to dynamically decide what actions should be taken. Based on the results of diagnostics, users can branch the workflow to create a trouble ticket, run a corrective action and close the event, or escalate the event to a specific group or person.
Integrate HP NNM with service desk systems in 1-click
Opalis dynamically connects, discovers, and exposes data from event monitors and service desk systems through its form-based configuration dialogs. This provides users with point and click integration to pass data between systems without coding or scripts. Opalis also provides closed loop capabilities, by associating events with service tickets so events can be closed when tickets are resolved.
Standardize Incident Response & Improve MTTR by 90%
End-to-end provisioning process of a virtual machine
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