Incorporate CA Spectrum with Problem Management and Response

CA Spectrum NFM Network Configuration Manager automates fault detection and management of device configurations with tools to capture, modify, load and verify configurations for hundreds of devices from leading network equipment vendors. You can administer MIB OIDs and SNMP attributes, and any stored configuration can be quickly loaded to multiple network devices. Each configuration is time-stamped and identified by the revision number and automatically scheduled configuration comparisons deliver immediate notification of unauthorized changes for rapid problem resolution.

Opalis Integration Server connects key data center components to CA SPECTRUM with automated processes that are simple, fast and effective. With Opalis Integration Server and the Integration Pack for CA Spectrum, you can automate repetitive, time consuming tasks such as corrective actions, diagnostic routines, and message response.

Automate Problem and Incident Management Routines

The Opalis Integration Pack for CA Spectrum allows users to monitor for key alarms in Spectrum, and allows the user to integrate those alarms into Opalis automated processes and to create events from Spectrum alarms that trigger additional automated processes. Opalis workflows can automated diagnostic or corrective actions, creating trouble tickets pre-filled with any existing Spectrum alarm data and collected diagnostics. Opalis also provides users with simple, yet sophisticated tools to dynamically decide what actions should be taken and who to assign critical Messages to, whether it is via email, pager, cell phone or trouble ticketing systems such as CA Service Desk.

Coordinate with Spectrum with CA eHealth and Consolidate Events between Help Desk and Monitoring Applications

With Opalis, Spectrum managed devices can be discovered by eHealth for assessment and reporting. Spectrum alarms can auto-generating pre-populated trouble tickets in service management tools like CA Service Desk. Conditional logic and data look-ups can easily be implemented for auto-assigning these tickets to the appropriate help desk personnel or department, or escalating critical requests by email or pager. Similarly, CA Spectrum alarm data can be shared and synchronized with other system monitors such as Microsoft MOM, HP OpenView Operations, or BMC PATROL.

An Automation Policy

Automated remediation

This policy will automatically attempt to diagnose and repair an incident that is generated by an alarm detected in CA Spectrum